CUSTOMERS FAQ'S


  • HOW LONG DO DRIVE CLEAN TEST RESULTS STAY VALID?

    The pass report is good for 12 months (or 1 year).

  • HOW DO I KNOW IF MY VEHICLE NEEDS A DRIVE CLEAN TEST?

    If your vehicle is due for a Drive Clean test it will be indicated on the renewal notice you received in the mail. You can also check if you need one online. If your vehicle needs a Drive Clean test in the upcoming year, you can only renew your licence plate sticker for 1 year. On the year you complete your Drive Clean test you can choose to renew for 1 or 2 years.

  • HOW OFTEN DO I NEED TO DO A WHEEL ALIGNMENT?

    If your vehicle tracks as straight as an arrow, you’re wheels likely are properly aligned. Even so, it’s a good idea to have your alignment checked annually, such as when you have your tires rotated. You certainly should have it done when you buy new tires so they don’t immediately start to wear unevenly.

  • HOW MANY KM SHOULD YOU CHANGE YOUR OIL?

    The short answer is, if you plan on keeping your vehicle past the warranty, having an engine oil change and inspection done at least twice a year or every 5,000 to 7,500 km is cheap insurance.

  • WHAT HAPPENS WHEN YOU DON T CHANGE THE OIL IN YOUR CAR?

    This can cause the engine to run less efficiently, and as time goes on, it can cause the engine components to warp and wear out. The lack of lubrication between these parts will also contribute to these problems. Eventually, if the oil is not changed, the entire engine will shut down and have to be replaced.

  • WHAT DOES IT MEAN WHEN YOUR BRAKES SQUEAL?

    This squeaky or squealing noise can be an indicator that it is time to have your brakes inspected and possibly replaced. Brake noise can occur for other reasons than worn out pads, however. … Moisture can cause brake rotors, which are unfinished metal, to rust as quickly as overnight.

  • HOW OFTEN DO YOU NEED TO GET A TUNE UP ON YOUR CAR?

    In older cars, a tune-up was needed every 30,000-45,000 miles. Most newer cars can drive without a tune-up much longer. A major tune-up is usually recommended if a car starts running poorly , or when your spark plugs are due for replacement according to the maintenance schedule.

  • CAN YOU DRIVE A CAR WITH A BROKEN MUFFLER?

    If the muffler has a hole in it, carbon monoxide can leak into the vehicle. … If the cause of a loud muffler is not a defect, it is just loud, it may not be as dangerous to drive, but you may get pulled over because of the noise. Signs of a broken muffler include a clunking sound while the vehicle is running.

  • CAN YOU DRIVE A CAR WITH A BAD CATALYTIC CONVERTER?

    Most catalytic converter problems do not prevent your car from functioning, but if a catalytic converter is completely plugged you should not drive your car at all. If you live in an area with smog checks, you will not be able to legally drive your car without having the damaged converter replaced.

  • What are the symptoms of a bad catalytic converter?

    Here are five signs that something may be wrong with your catalytic converter:
    • Your vehicle’s fuel efficiency suddenly drops.
    • Your vehicle doesn’t accelerate when you step on the gas pedal.
    • Your vehicle may refuse to start.
    • Your vehicle fails an emissions test.
    • The MIL or Check Engine light comes on.

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